Arizona Response Systems is proud to present the following letters and e-mails received from our valued cutomers (last names deleted for privacy).
| 03/22/06 | I love the Glock grip reduction. I just took it to the range. My comfort and accuracy is drastically improved. I'm really impressed. I will recommed your services to anyone I can. Thank you. -Stu S. |
| 03/13//06 | Dear Mr. Graham, I just wanted to say thanks for being there. The grip frames you sent me were both excellent in all respects as far as I was concerned. Best regards, J.L.G. |
| 03/11/06 | Mark - I was only able to run about 50 rounds through my new FAL while on a quick trip with friends down to Tombstone. All I can say is OUT FREAKING STANDING! The fit and finish are top notch and the gun runs like a dream. I couldn't be happier with it. Peter F. |
| 03/07/06 | Received the Glock mdl 20 receiver today via FedEx and let me say that I am well pleased with your excellent work and extremely speedy service. Thanks. Will pass the word on your fine work and speedy service. Mike S. |
| 12/24/05 | Mark, About 6 months to a year ago you modified a 870 that I sent you with a action job, sight installation, refinishing, etc. Just yesterday I finally got a chance to take it up to some land I own 45 minutes away and run some shells through it. I just wanted to let you know I am VERY pleased with the work you did on it. From the factory the action was creepy and rough. I ran 50 rounds of buck through it as fast as I could load and shoot and it never burped. As a testament to how much I like it after it get's cleaned I intend to make it my "behind the back seat" shotgun for my pickup. Thanks again, Billy S. |
| 12/14/05 | I want to take the opportunity to tell you how pleased with your service I am. I traded this 21 for a song and half a dance. It was not in pristine shape when I sent it to you. Your grip reduction may not be beautiful to some, but this is a daily use tool for me. The feel of this grip is awsome. The 21 has a big frame but your enhancement makes a huge difference in the overall feel of the weapon. I will brag and boast about your service everychance I get. I am a law enforcement instructor and will have alot of opportunities. You are definately recommended. Thank you so much for your stand up service. Mike O., Dallas, Texas |
| 08/27/05 | I'm sending a Sig 225 to you....This will probably be the last one....You've already done 6 pistols for me, but this one is special. It is a gift to my beloved wife....I'm not asking you for anything beyond your always excellent work. However, this is a love offering to my faithful companion to whom I owe more than I can ever repay. I want to thank you Mark...for all the fine work you've done for me in the past....I'm well aware that I'm a small dollar guy...Does'nt matter. From a guy who trusted you to deliver....I am well pleased. Thank you Sir.... BTW, You did the finest work I know on a pistol for me some time ago....an Inox Beretta 92FS that you polished and jeweled for me, barrel and all. If God gives me time enough, I'd like to ask you to do one more for me.....You're the best Mark.....Thank you....225 is on it's way......................J.P.R. |
| 05/05/05 | Gunplumber, Just a quick note.......I just wanted to thank you for the excellent job threading the barrel on my PTR 91. I am very pleased with the over all quality of your work. Now I just have to run to the range and test drive it. Thank you again, Brian D. |
| 03/21/05 | Mark, You threaded a couple of my AK's recently. Just want to say thanks for a wonderful job. They're both very nice and I'm absolutely satisfied. Kindest regards, Mike K. |
| 02/17/05 | Hello Mark, I received my HK91 from you and it looks AWESOME! Thanks a lot. Andy S. |
| 02/16/05 | What great jobs you did on my SR9 flash hide & L1A1 trigger!!!! . . . Thanks for the great service. Joe P. |
| 02/08/05 | Hi Mark, This a.m. I received the finish job you did on my H&K .45 slide and bbl. It is the most professional finish I have ever seen. The guys at my gun club will be envious; I will give them your web site. Thanks you for the great job you did for me. Thanks again for the outstanding work. Brian K. |
| 01/08/05 | Mark, I have received the Cobray collapsible throwing star and wanted to write to you. To be honest, when I sent this item to you I had reservations...not about ARS, but as to whether or not this item warranted the expense of refinishing. I knew the item was increasingly rare as I have owned them over the years, I knew it should be cleaned up and put away. What I got back from ARS was simply remarkable. Why? Because, in all my thinking and justification of the project I never expected that my expectations as to what the finished results would look like would be exceeded so remarkably. ARS sent back to a perfectly refinished example. The depth and evenness of the coloration, the perfectly applied white highlights, the well balanced and properly ground edges...all come together. Simply stunning! I'm 50, I've been at this firearms gun game for a long time. I've written for almost every mag and thought I had seen it all. Rarely, very rarely do I see something that knocks me out, surprises me andmakes me realize that there is still good things happening out there in the ndustry. ARS appears to be capable of the highest level of refinishing that I have yet to experience. All evident on this lowly item....and that is what is most remarkable and most appreciated of all! Your bust, that is clear, still you took the time to do this job and do it properly. Fine job Mark. I'll be back at you with something more worthy of your craftsmanship...something really "rare" that requires your artistry! Daniel D. |
| 12/24/04 | Mark: Just a note to thank you for working on my rifle. It works great and Brian is real happy with the hand guard swap you did with him. . . . Thanks and best regards, Deputy Randy B., Maricopa County Sheriff Office |
| 12/18/04 | Hi Mark I just wanted to drop you a line to thank you for the very good and friendly service I experienced from you when I came in with my FAL. I enjoyed my visit and would have liked to have stay longer to chat, but I could se that you were busy. Thanks again and I hope to do more business with you in the future. All the best, Eddy M. |
| 12/16/04 | I sent my FAL to Mark Graham to have the barrel shortened to 16" and for refinishing in satin black METACOL. It was sent middle to end of Oct. Well I received it back last evening. Needless to say I was supprised at the short turnaround. I was excited as a kid on chirstmas morning when I was opening the package. All I can say is "WOW". The thing is beautiful. A work of art. I am very pleased with ARS and will use them again. Great communication, great customer service and a great product. First rate all around. Groovyrascal, FalFiles.com |
| 12/16/04 | Mr. Graham, I received my FAL yesterday evening. I would just like to say that it looks great and it is all that I had hoped. Thank you for a job well done! I will not hesitate to use your services in the future. Thanks again. Sgt Frank C. ,Washington County Sheriff's Office |
| 12/16/04 | Dear Mr. Graham -- I received my HK93 and the new A3 stock yesterday. Everything looks fantastic! Your reputation for quality is well deserved. Sincerely, George A. |
| 04/12/04 | Picked up the Israeli clone FAL that you built for me and shot it the other day. Perfecto ! Zeroed and gas set out of the box. Functions perfectly and looks beautiful. Obvious attention to detail. You kept me well informed and did what you said that you were going to do in the time that you said it would take you. Cant really ask for anything more then that. Thank you, George F. |
| 01/07/04 | Mark, Good news...my L2 HB FAL arrived this evening and I have to tell you that it is stunning!! I have to say Mark that out of all of the work that you have done for me over the years that this is your best to date. I hate to even put it down to type this e-mail! Also I want to thank you for how fairly you treated me on the price of the job. I simply could not ask for any higher quality or superior service. . . Have a great evening and thank you again for the excellent job that you did for me. Mark K. |
| 01/05/04 | Another kudo for Mark Graham at ARS-I have a Belgium. Army lower with Israeli. FALO upper, that was malfunctioning on every 2-3 rounds. he rebuilt the weapon form the ground up, FANTASTICALLY. Boy, oh boy!!!!!! thank you for turning me on to him ~2 yrs ago. John H., AZ |
| 11/15/03 | Hey Mark, I purchased one of your complete STG58 Falls on an IMBEL GL type 3 about a month ago, and I just thought I'd let you know that I am COMPLETELY satisfied! It functions perfectly on good SA surplus, shoots accurately and looks great. I got a lot of attention on my first trip to the range with her. Turns out one of the guys there was South African, and seeing it brought back fond memories for him. I let him shoot it for a while, and afterwards all he could do was smile ear-to-ear and say "Now THAT is a rifle! Thanks for a great rifle. Sam T. |
| 09/24/03 | I just got back from firing my FAL you built not only does it look great but it shoots incredible! I will be sending other guns in the future, I love the Finish! Thanks Again . Matt H. |
| 09/24/03 | Mark, I received my Hk91k today and Boy am I impressed, I want to thank you so much for such great service and I would like to compliment you and your staff on the terrific workmanship. I will surely send more work your way. My only problem is deciding what gun to send to you next! Thanks again, Bill S. |
| 07/11/03 | Mark, I received the rifle on Wednesday and just returned from the range with it............everything is just great! Looks nice, shoots nice, etc, etc. Thanks again! Kevin M. |
| 05/12/03 | Mark, I bought your video and workbook through FAC as I as buying some other things there. I sat down and watched the whole thing in two sittings! And my wife and oldest boys (13 and 9) came in too. Everyone was fascinated and we all learned a ton. I just wanted to tell you that I think it is excellent for us newbies and give very detailed information on all the things that we seem to run into. It is obvious that you have done many of these, and the short cuts you show help tremendously. I am just starting a redo on a STG kit I bought from DSA and I know feel I have the resources to get the job done. Between you and the FALFILES.com, I have received an entire education in a couple of short weeks. Now, putting it into practice..... (Dang! Sounds like graduation day all over again!) Keep up the great work! Scott L. |
| 03/26/03 | Mr. Graham, Received the rifle barrel I sent you for the METACOL IV finish. Very good job! Also, the return was sooner than expected and I'm grateful for that. I will tell my shooting friends about your company and that they should keep you in mind if they need any metal re-finishing on their firearms. I may have you re-finish my Remington 1100 shotgun some time in the future. It's the only shotgun I have and I use it about twice a month for Three Gun matches. Finding an opportunity to part with it for four weeks or so may be difficult. When that time comes I'll contact you. A Satisfied Customer, Robert C. |
| 03/21/03 | I finally got a chance to test my Glock after you modified it for me. It worked very well, and the beavertail cured the problem I was having with slide bite. I also like the texturing that you applied to the frame. Very grippy. . . .In short, I am glad that I had you modify my Glock, and I will attempt to persuade anyone who asks me about my funny looking Glock, to have ARS do the work if they are interested in modifying their pistol. Stay safe. Robert M |
| 02/16/03 | Hi Mark - Just wanted to let you know that the MP5/10 arrived safely in Anchorage on Friday; also received your call Sunday regarding the Gemtech Raptor can..... Outstanding work! - the gun looks factory fresh and the repair welding appears to be (to my uneducated eye) a superlative job. To avoid a recurrence, I'll hold off on running it until I either get the factory manual or the definitive word from HK on the locking piece issue. I was pretty much certain that I'd be pleased with your work from the experiences and recommendations of others, but what I got for my money exceeded my high expectations; I'd be more than happy to provide a reference / testimonial in the unlikely event you'd ever need it. Again, Mark, a great pleasure doing business with you - your prompt answers to my questions and the quick turn around on the repair and refinish are very much appreciated. best regards, Mike S., AK |
| 01/16/03 | Mark, Just to let you know, I've broken in this barrel and put about 200 rounds through the weapon. Flawless operation, groups have remained tight. I'm extremely pleased, you've done outstanding work. Thanks. I'm looking for another receiver, FMP Interport or a quality piece that YOU will build on . Take Care. Gary B. |
| 01/06/03 | Gunplumber, My ARS Hi Power is the pride of my collection. It is simply the best shooter I could hope for. I've put better than 1500 rounds through it since Dec 01 and have absolutely zero complaints. Everything is still tight, smooth and crisp. Simply put, the pistol will shoot better than my skills will allow it to. All magazines function perfectly and the Metacol III finish seems impervious to wear, solvents, etc. After being leery about spending $500+ on custom work for a $425 pistol, I can't imagine having it any other way. From a shooter's perspective, it's the best $500 I ever spent. Please feel free to use me as a reference for future customers. Thanks, Jason N, Capt. USAF |
| 10/31/02 | Mr.. Graham, Thirty minutes ago my rifle was delivered by FedEx. It was everything I expected and more. Your workmanship and service are outstanding. I will be sending more rifles to you for rebuilding and refinishing. Jim G. |
| 09/18/02 | Hi Mark, I received my FAL yesterday and it is beautiful - a work of art. I'm sure it is better now than when it was new. Thanks for doing such a great job. The other officers I work with will be drooling all over it. I can't wait to shoot it. Thanks again. Vic H, SC. |
| 03/18/98 | Mr. Graham I just received my .45 caliber pistol back from you and would be remiss if I didn't write to tell you how very surprised and elated I was when I saw the beautiful results the METACOL IV (manganese phosphate) coating had on the pistol. It looked like it must have when it was first issued in Argentina. As you know it is a Colt-clone Baluster-Molina but I would venture to say it is at least as good as a new Colt Government. I also wanted to express my sincere thanks for the expert job you did taking the old sights off and replacing them with the target sights. Your finishes are second to none and I would recommend you to everyone know that is in need of your services. Thanks Again! A very Happy Customer, Thomas F., NJ. |
| 00/00/00 | Mark, Thank you, my rifle is beyond words!!! You are a master of your craft. Sincerely, Fred H. |
| 00/00/00 | Hey thanks for the HK93 A3 stock. The condition was excellent. I'll definitely do business with you again and recommend you to others. - Chris T. |
| 00/00/00 | Mark - - I've been meaning to write and thank you for doing such a nice job on my FAL build (IMBEL kit, carbine, green METACOL finish). It looks great and shoots great. I ran several hundred rounds through it last Sunday without incident. It even outshot my K-31 at 50 yards. In this day and age where most people seem to do half assed jobs and have little pride in what they do, its nice to deal with someone who has some integrity. I'm very pleased with the rifle. Thanks and have a nice Christmas. Peter F. |
| 00/00/00 | Dear Mark Thanks for the great job on my HK USP slide it came out great! and you got it to me 6 week's early. Best of luck to you and your new shop. Thanks again. Dennis N. |
| 00/00/00 | Dear ARS, ...You guys did build my STG-58 for me not too long ago. Thank you!! It is incredible! easily out shoots my M1A match conditioned rifle. The finish and overall quality are far above any standard I have ever seen on any factory or custom gun. The turn around was quick and the cost was fair, compared to what I got, I would have paid double after seeing it. The METACOL III is impressive, and I especially like the red/white lettering. Thanks again for building my new favorite rifle. John O. |
© 1994-2006 by T. Mark Graham. All Rights Reserved.